Shipping Policy

Here’s a concise summary of the key shipping information from Wink Jewel Hut:

Shipping Partners

FedEx, UPS, and USPS handle deliveries. Expect delays during the holiday season due to high shipment volumes.

Processing & Delivery Times

• USA & International:

  • Processing: 0-1 business day

  • Shipping: 1-3 business days (may vary by country)

• Delays Possible:

  • South America & Russia: Over 1 month due to customs/shipping issues.

  • Customers are responsible for any import duties/taxes (check local customs).

Shipping Cost

✅ All-inclusive (no extra fees at checkout).

Tracking Your Order

• A tracking number is emailed after purchase.

• Track via:

  • Your WinkJewelHut account (“My Order” section).

  • Carrier’s website (info may take 1-2 business days to update).

If Package Shows “Delivered” but Not Received

1. Scan Error: Check again the next day.

2. Apartment/Neighbor: Ask front desk or neighbors.

3. Still Missing? Email [email protected].

Lost Package Policy

• If not received within 60 days, contact support for a free replacement or full refund.

Need Help? Email: [email protected]